Information Technology

  1. September 21, 2023

    Password reset effort continues; expands to alumni, retirees

    U-M community members who have yet to change their UMICH (Level 1) passwords, primarily used for email and other online services, will need to use the “Forgot Password?” link on the login page.

  2. September 5, 2023

    U-M requiring password reset for UMICH (Level-1) accounts

    The university has mandated that passwords for all UMICH (Level-1) accounts be reset by the end of Sept. 12. If the deadline is missed, a more intricate account-recovery process will be necessary to regain access.

  3. August 30, 2023

    Internet service restored to all U-M campuses

    Internet connectivity and WiFi has been restored on all U-M campuses. While some issues are expected in the short term with select U-M systems and services, they should be resolved over the next several days.

  4. August 29, 2023

    Q&A: Monthly payroll to be paid on time, and other issues

    Questions and answers to some key questions for U-M faculty and staff.

  5. August 28, 2023

    Update from ITS regarding temporary internet outage

    While a universitywide internet outage continues to affect operations at the Ann Arbor, Dearborn and Flint campuses, Information and Technology Services is working continuously toward restoring service. Faculty, staff and students can now authenticate into their U-M accounts. Access to cloud-based services has been restored. Functioning systems are accessible from off-campus or cellular networks. Updates will be shared at and @umichtech on Twitter.

  6. August 28, 2023

    U-M internet outage delays Record email delivery

    The University Record’s daily email delivery is being delayed to the internet outage that began Aug. 27 and affects systems across the Ann Arbor, Dearborn and Flint campuses.

  7. August 21, 2023

    ITS debuts custom artificial intelligence services across U‑M

    U-M has launched a suite of custom tools for working with generative artificial intelligence that emphasize equity, accessibility and privacy, enabling students, faculty and staff to access and experiment with the emerging technology.

  8. August 16, 2023

    ITS launches instructional support hub of academic resources

    Information and Technology Services has launched the Academic Technology@Michigan website, a user-friendly instructional support hub to benefit new and seasoned faculty and instructors at U-M.

  9. July 24, 2023

    Advisory report begins integration of generative AI at U-M

    A committee looking into how generative artificial intelligence affects the U-M community has issued a report that attempts to lay a foundation for how U-M will live and work with GenAI.

  10. July 12, 2023

    Wolverine Access Gateway interface updates coming soon

    Wolverine Access, the university’s internal system for finding the U-M tools and resources faculty, staff and students use frequently, is getting a freshened look and enhanced usability July 15.