Password reset effort continues; expands to alumni, retirees


The University of Michigan recently experienced a universitywide internet outage that affected operations at the Ann Arbor, Dearborn and Flint campuses. Out of an abundance of caution and in line with security best practices, U-M community members have been required to change their UMICH (Level 1) password.

Users who have not yet changed their password will now need to use the “Forgot Password?” link on the login page and follow the instructions to change their passwords.

The UMICH (Level 1) password is typically used for email and other online services provided by the university.

The change initially was required for students, faculty and staff, and recently was expanded to include alumni and retirees with a UMICH password.

Anyone who changed their password before Sept. 18 will not need to take further action. More than 350,000 community members have changed their passwords since Sept. 5.

When choosing a new password, it is important to not reuse any password used in the past, at U‑M or elsewhere.

Anyone who encounters problems with the self-service password change tools can visit the Change Your UMICH Password page for additional resources and assistance.

Retirees who wish to use online self service during Open Enrollment will need to change their password. Open Enrollment for 2024 benefits runs Oct. 16 through 5 p.m. Oct. 27.


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