COVID-19 hotline connects campus community to resources


The University of Michigan has launched a COVID-19 hotline to better serve the campus community by connecting them to U-M resources and support during the pandemic.


The U-M COVID-19 Hotline provides a triage structure that allows community members to reach the appropriate unit based on their COVID-19 related needs and follows the recommendation of the Campus Health Response Committee. The phone number is: 734-936-7000.

The COVID-19 Hotline uses pre-scripted messages for the Ann Arbor, Dearborn or Flint campuses, and includes the following menu options for the Ann Arbor campus:

  • Reporting to the COVID-19 Concerns line.
  • University Health System for students seeking medical care for COVID-19 symptoms.
  • Occupational Health Services for employees seeking to report COVID-19 symptoms or a positive test result.
  • Student Life and housing related questions for students.
  • U-M Environment, Health and Safety for general COVID-19 safety questions, workplace issues, facility concerns or cleaning or disinfection guidance.
  • University Human Resources for employees with work-related questions.
  • Campus community members seeking mental health support resources.

The university continues to share updated information on the Campus Maize and Blueprint website.


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