January 7, 2014
After a successful inaugural fall semester, the pilot phase of the MDetroit Center Connector will expand its service and features for the 2014 winter term.
The MDCC now offers weekly bus service on Wednesdays, in addition to Fridays and Saturdays.
Through feedback and a series of surveys conducted this fall, Wednesday was the most requested day of service to be added to the connector in 2014. The three days of service each week will be provided exclusively by Trinity Transportation.
In addition to the expanded service days, the MDCC reservation system has been overhauled, providing riders with a simpler and more streamlined experience. Additional features will include instant confirmations when users make reservations, the ability for users to cancel their reservation if needed, and more.
The MDCC rider experience also will be upgraded with the introduction of boarding assistants for its buses, allowing point-of-contact customer service to all riders. Additionally, riders will be able to access a digital map through the MDCC webpage providing a visual confirmation of all bus stops.
The MDetroit Center Connector received funding from the first round of the Transforming Learning for the Third Century Fund, a five-year, $50 million internal grant campaign challenging U-M faculty and staff to rethink teaching and learning, as the university grows closer to its bicentennial in 2017. Additional funding for this transit initiative was provided by the senior vice provost for academic affairs.