University of Michigan
News for Faculty and Staff

January 18, 2017

Kelli Trosvig to be U-M's first vice president for information technology

October 20, 2016

Kelli Trosvig to be U-M's first vice president for information technology

Kelli Trosvig will become the university's first vice president for information technology and chief information officer, effective Nov. 14. The five-year appointment was approved Thursday by the Board of Regents.

Trosvig is currently the vice president for information technology and chief information officer at the University of Washington.

Kelli Trosvig

Regents created and approved the new executive officer position in February. Trosvig will oversee an integrated information technology strategy for the entire university.

 "Ms. Trosvig's experience as a higher education leader at the University of Washington will help her lead in U-M's complex environment, spread across three campuses and our health system," says President Mark Schlissel.

The VPIT-CIO will ensure that information strategy is appropriately considered in both short- and long-term decision-making and planning for the university and will provide information technology leadership across the institution, noted Schlissel.

"I am excited about joining the team at Michigan," says Trosvig. "It's an opportunity to contribute to an outstanding technology community and I look forward to working together to build upon Michigan's already strong IT programs."

In her current role at UW, Trosvig works closely with the president, provost, faculty and staff, and information technology boards to provide strategic planning, oversight and direction for UW's IT infrastructure, resources and services. She also leads an IT staff of 850 individuals with an annual operating budget of more than $116 million and $25 million in annual capital expenditures.

From 2008-12, Trosvig served in similar institutionwide roles as the chief operating officer of UW Technology from 2008-10, and as the interim vice president from 2010-12. 

Major efforts under her leadership at UW have included initiatives to improve the student experience through the innovative use of technology, which earned a Gates Foundation Next Generation Learning Award. Other initiatives include modernization of major administrative systems, improvements to infrastructure, security and privacy across the UW networks and enhanced mobile offerings. 

Prior to serving in campuswide roles, Trosvig held successively responsible administrative positions in UW's health sciences tackling complex administrative challenges for the dean and chief operating officer.

Trosvig is a recognized leader in higher education information technology serving as a member of Internet2's Trust and Identity for Research and Education, Operational Excellence, and Programs and Priorities committees.

She is a member of the higher education advisory boards for Microsoft Inc. and Cisco Inc. She also serves on the advisory boards of Tableau Inc. and the Kuali Foundation, a nonprofit organization dedicated to open source software solutions for higher education. 

Trosvig earned her Master of Health Administration degree and Bachelor of Arts in economics from the University of Washington.

Comments

Doug Barrow
on 10/20/16 at 6:02 pm

How exciting. Congrats!

Sasha Womble
on 10/21/16 at 9:03 am

Welcome and Go Blue!

Jennifer Herron
on 10/21/16 at 11:36 am

Congrats and welcome!! Go Blue!

UM Skeptic
on 10/24/16 at 11:38 am

Weak resume. MHA/BA Econ??? Salary +$400K???

Former UW
on 11/02/16 at 9:50 pm

100% agree with UM Skeptic. You should check her actual track record on successful delivery.

Jack K
on 11/02/16 at 10:21 pm

The whole situation is concerning. She is known for failure, poor leadership, and creating chaos. UM is still reeling from Laura Patterson's lack of leadership, get ready for someone who is even less capable. Don't just talk to the people that she asked to provide her references, talk to her victims and they will tell you the true story. Her references were helping her leave.

Mike Baron
on 11/03/16 at 7:02 am

Not a good investment. You should have checked her "actual" performance at UW. Many have been waiting out her departure and it couldn't have been soon enough. Good luck U of M. You'll need it.

Current UW
on 11/03/16 at 11:16 am

Graduated from UW, been employed at UW, child goes to UW, so why the move? No mention of current HR and payroll implementation program and dismal record at its' helm as Lead Executive Sponsor. Three sponsors recently moved off of the program...likely not because it's highly successful as this is one of the most visible and far reaching programs at the UW. Perhaps an exit strategy before can be held accountable? UoM appears to be handing out parachutes.

S Acher
on 11/03/16 at 3:51 pm

UM what are you thinking? Does leaders and best not apply to IT with you guys?Her track record is not positive. She creates heavy administrative functions and costs bloating overhead and has little care of the customer or frontline. Little comprehension on how to take care of her people. Cost over runs everywhere with lack of efficiencies then cuts salaries to cover her mistakes. Thank you for taking her. Good luck.

B Wolfe
on 11/09/16 at 5:23 pm

Will Kelli bring her micro-managing ways to UofM? She requires the smallest of details, but doesn't actually understand how it applies to the big picture. She would like to believe she is strategic, but she isn't able to do that now. She will need to be a strategist that can also understand operations to be successful. Does paying her more create that sudden skill? She likes to make rapid decisions without understanding the details, though she will ask you for all of them. She likes to ask for input, but doesn't really listen to understand. Rapid decisions are good, but we know she loves her red tape. Clear that she just doesn't "get it". So contradictory, which is proof of lack of understanding. Very skeptical...

Jason T
on 11/09/16 at 11:25 pm

She's has to be better than the previous CIO, right? Keys to success: Reduce your bureaucratic overhead. Empower the people. Listen. Be smart about who your top performers are and grow them. Detox and reduce your administration, bigger does not mean better in this area -Ever. Go to the cloud. Support your customers and staff who service them. Learn the culture and navigate it. Recognize and reward. Consolidate and reduce wasteful fluff leadership roles. Collaborate.

Rob L
on 11/20/16 at 2:15 pm

Thank you for the relief, UM. We are grateful to finally be out from Kelli Trosvig's leadership. The years that she has served as our CIO have been full of misery and misdirection. She will tell you that she believes in just gathering information and she is not looking to set blame, but she is. She is cold and lacks the skills of empathy and the ability to build trust because she can't be trusted. She is aggressive without concern and does not know how to make positive change. She is looking for you to all say "yes". And she threatens when you're alone. Do not try to advise or provide any insight that is different than hers. You will lose. She is decent at managing up. She likes to drive discord amongst her peers and plant seeds of doubt in those relationships. She is also easily manipulated by those who have ill-intent, so watch for those she uses as her gatekeepers. She has veiled animosity to all those who want to help and does not build trust or collaborate. These are traits that can't be coached out of, they are in her personality fabric. She is great at putting on the token attempts of team building with events, but they are just gestures for those who don't know better. You really should have checked your references, but we will always and forever be grateful that you didn't.

UM Concerned
on 11/27/16 at 6:08 pm

I am an IT employee, and having met her, listening to her, talking to people at UW, and talked to colleagues on UofM's campus I will say I am concerned about the committee and President Schlissel's decision. These posts at first seem like maybe trolling, but now it seems more true and people trying to help. People on both campuses and in IT are validating the statements. This a significant concern for us as U of M employees. What is the repeal process? How long do we have to give her? Is she given the same 6 months as the rest of us? The IT organization is shaky at best, there are some true problematic areas, but in reading the blogs and talking to people it sounds like those would what she wouldn't want to eliminate? She doesn't have the experience, depth, leadership, or personality that will help us be successful. This is very concerning. What can we do as a University to make this right?

Jennifer C
on 11/29/16 at 6:24 pm

This very concerning. Is there a repeal process to this hire? What are our rights in this as campus constituents and tax payers?

UW Shocked
on 11/27/16 at 7:49 pm

Heard that UofM is also hiring her husband as part of the package deal. Is it worth it to not only give a golden parachute to her, but her husband, Ivan Eastin, as well? Why the huge generosity? She was not doing a great job here at a smaller scale, so U of M you want her and her husband at a more expensive greater scale? You're not a private college, these are tax dollars at stake! We overpaid her here. She must really have some really close connections at the UofM to be hired because it's known that she isn't there for her skills, knowledge, or experience. It's definitely who she knows...smh. She talks about her family there, but who has that much influence to get her a highly paid job plus her husband??! Really smh...

T Davidson
on 11/29/16 at 10:13 pm

What is the difference between her job and Laura Patterson's? It seems that she is paid more and reports to the President, but the scope is the same? Is this a wise spend on the U's part? And for her husband too? The word is there is no direct org line to the Health side. Why didn't she get the same salary or less due to smaller scope and less experience from UW, have her report to the CFO and/Or Provost to focus on the work that needs to be done rather than aspirations that the U isn't ready for?

T Davidson
on 11/29/16 at 10:13 pm

What is the difference between her job and Laura Patterson's? It seems that she is paid more and reports to the President, but the scope is the same? Is this a wise spend on the U's part? And for her husband too? The word is there is no direct org line to the Health side. Why didn't she get the same salary or less due to smaller scope and less experience from UW, have her report to the CFO and/Or Provost to focus on the work that needs to be done rather than aspirations that the U isn't ready for?

Chris H
on 12/02/16 at 11:00 pm

Congratulations on your new CIO.In the years I have had to work with her, I have not been impressed. There is an obvious lack of sincerity in her interactions. She was in over her head as our CIO. She has made many unpopular decisions for us, but could not find the strength to own her decisions. She lacks authenticity and honesty, or warmth for people in times of change. She would use the State or the President for the reasoning of why she made changes. She had the inability to negotiate win-win solutions in difficult circumstances as you would expect as a VP. She is missing diplomacy and sincerity, with a significant focus on herself and her needs. She was not a visionary or strategic leader and she failed to see the bigger picture to help propel us forward. She was not capable of managing her peers to build trust. She was able to "fix" some things by rule enforcement and totalitarian leadership. Many of us were not able to share our opinions when she was with us, but heard that this was a chance for us to finally give our feedback. Best of luck to you. Perhaps her style will fit you better than us.

C Lindsay
on 12/03/16 at 12:40 am

The next three months will be revealing on what kind of person was hired. Will she live up to her reputation and waste a significant amount of University money with the dual spousal hire? Will she make slashes to the IT workforce to make her mark? Which goals could she accomplish with brute force or collaboration? Would she be strategic and reduce the fat and unnecessary areas that do not affect the customers? Does she value and understand our campus and culture? Or know what those needs happen to be? Who will she listen to and allow for counsel? She will need to chose well. She is on stage and we are all watching.

Eric H
on 12/03/16 at 6:47 pm

Is anyone else concerned here? Should we be? It seems we now will have a show to watch...

Andrew W
on 12/04/16 at 6:03 pm

I certainly think this is concerning. The question is, does anyone even care what we think? She landed the job, so clearly she can tell a story and manage up. The question is can she deliver and not destroy?

Tom A
on 12/13/16 at 8:00 pm

So far the signs point to, no. It doesn't seem like anyone cares what we think and she doesn't seem to know listen either. The question is, does the President know what he is doing to our beloved institution?

Steve S
on 12/04/16 at 8:04 pm

This reminds me of that Jordan Miller situation a few years back. Legit references were clearly missed.

Cathy A
on 12/07/16 at 12:39 pm

I have met her, and I will need to agree with others here. She is missing a certain quality that makes one want to work with her, trust her, or follow her. There is an obvious lack of warmth or humanity that she exudes. She is very dismissive and conceited in her demeanor, in a way that she treats the people she is speaking to like idiots. This seems to be a tremendous time of change for IT, and change could be painful, but a leader will need to do this with the thought that they are working with humans. There is a sense of that which is missing from her, and will be most noticeable when you observe those whom she surrounds herself with. This is a sad time for the University of Michigan. I would expect that those who really are your leaders and best will be fleeing faster than you can fix her.

J Baker
on 12/09/16 at 11:26 pm

Relax....Just be prepared to tolerate her personality, answer with a "right" every time she says "right" and you will be fine. We survived her, you will too.

J Baker
on 12/09/16 at 11:26 pm

Relax....Just be prepared to tolerate her personality, answer with a "right" every time she says "right" and you will be fine. We survived her, you will too.

Deb M
on 12/08/16 at 4:06 pm

This is really a disgrace. She does not embody the qualities that we expect to represent us at the University of Michigan. The University of Michigan is a national brand that needs to be held to a high standard. We are paying a significant salary to her and possibly her husband, and this is who we get? I attended a recent event where she was also in attendance and the negative comments she was making were appalling. The blatant disregard for professionalism and integrity is very disturbing. She doesn't know me or the ones around her, and her lack of regard for others is a poor representation of leadership and our University. I hope that the President and Regents will make a rapid and decisive action to undo this decision before further damage could be done. I do not work closely with her and I am still embarrassed to be associated with her through the University.

Dustin B
on 12/11/16 at 10:43 pm

We have a significant deficit at UW, but to solve our budget issues she was not strategic in making it better for us. Clearly, since she is no longer here and we still have a deficit and multiple projects in critical states. Be prepared for pay-cuts and reductions in staff, but without clear communications and logic. She may stop all hiring, but again without understanding the impacts of her actions and no strategy. Rather than own any of her decisions she will tell you it's the president, provost or her direct reporting team - basically anyone else but her. She won't be the leader, it's always blaming someone else when the going gets tough or pretending she didn't know. She never understood that there are always ways to reduce costs with improvements, innovation, using central services, removing unnecessary administrative bloat, collaboration, finding revenue, but those were not her first choices. She built a level of mistrust and animosity that couldn't be mended. Those may not be the same issues at U of M, but it's best to let the buyer be aware. Best of luck to you all.

Grace S
on 12/12/16 at 6:23 pm

Wow. I just heard about this. I am an alum with a child who attends the University. This is not how we want to see our money spent. We are looking at hundreds of thousands and it seems like this person does not represent the tradition and culture that is important to us here. Absolutely disgusting and a waste of my tax and tuition money. Is there anyone who could vouch for her?

UW Survivor
on 12/12/16 at 11:09 pm

The lack of authenticity that she exudes is the most authentic aspect to her. In otherwords, if you must deal with her, do make sure you watch your back.

UM Staff
on 12/14/16 at 8:08 pm

R E P E A L. It really is the right thing to do.

Mike S
on 12/16/16 at 7:37 pm

I think many can vouch for the truth to these comments. Unfortunately, No one can stand up to her title and her strong support of the President, but if you interact with her at all the validity of these statements will be apparent. She is severely lacking integrity as part of her character, and this reflects poorly towards the President and the University. Its common knowledge that she has been heard making disparaging remarks about the vice provost who led the hiring committee to bring her onboard, and now he has to deal with her questionable character . How can she already betray someone so quickly? Is there no loyalty? We are about to enter some dark times fellow Wolverines. There hasn't been a leader this poor with this much power before, and we will all suffer because of it.

Joe S
on 12/21/16 at 3:50 pm

The University should be worried about the future of ITS, as it's obvious that the CIO is strongly influenced by her Administration director. Her director has built a despicable reputation as one who is corrupt and will act without morals or ethics as she has proven at the Detroit Public Schools. She doesn't hide this behavior, and she wields this ability as the weapon so powerful that her colleagues across campus and IT are afraid to be in her path. ITS is going through changes dictated by the CIO but, clearly she is the pawn of her Administration as there are no cuts or impacts being held there in her area. Not a single one - when all her areas are redundant to the shared services. Why doesn't ITS have to use shared services like everyone else - because then they wouldn't need 50 people doing ITS Administration. Why can't we save money by not having this army? What do they actually do? This would remove any deficit and be enough to invest into the mission. Why does the rest of the organization need to fight in order to deliver real work to serve the mission and providing services to campus, but instead the administration sits back fat, bloated, and corrupt while using the CIO because she doesn't realize she is being manipulated? That is significant overhead that the entire campus is paying for. The ITS leaders are afraid of administration and her team. Everyone knows they have access to all personal information and money and is known to use that power for retaliation. All can see she is unconscionable and self-serving, but no one has the courage to take her on. Now, we will need to see if the CIO will continue to allow this behavior, or will she eliminate the administrative overhead to better align with the University's mission and values. It is a sad time for U of M...

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