University of Michigan
News for Faculty and Staff

December 12, 2017

President will recommend Andrew Rosenberg as interim VP for IT

November 27, 2017

President will recommend Andrew Rosenberg as interim VP for IT

Update: The Board of Regents on Dec. 7 appointed Andrew Rosenberg to serve as the university's interim vice president for information technology and chief information officer.

President Mark Schlissel announced Monday that he has asked Andrew Rosenberg, chief information officer for Michigan Medicine, to serve as the university's interim vice president for information technology and chief information officer.

Andrew Rosenberg

Rosenberg, who also is an associate professor of anesthesiology and of internal medicine in the Medical School, will step in for Kelli Trosvig, who said Monday she is leaving U-M. She was appointed to the newly created executive position a year ago.

The president said he has asked Rosenberg to immediately oversee the university's IT operations to ensure continuous leadership, and said he would recommend to the Board of Regents on Dec. 7 that Rosenberg be officially appointed interim vice president for information technology and chief information officer.

Schlissel said details about the about the process to identify U-M's next permanent vice president for information technology would be announced soon.

"Dr. Rosenberg brings broad and longtime experience in information technology leadership. Most recently, he was appointed chief information officer for Michigan Medicine in August 2017. He will continue in that role," Schlissel said.

Since 2002, Rosenberg has served in a variety of progressively responsible academic and administrative positions including director of the division of critical care in the department of anesthesiology, director of the cardiovascular center surgical intensive care unit and director of the critical care medicine fellowship program.

In 2007, he was the medical director for the hospital electronic order entry project, Carelink, and then inpatient electronic health IT. In 2010, Rosenberg became the first health system chief medical information officer, where he also directed the U-M implementation of the Epic electronic health record system, MiChart.

During this time, he created and led the office of clinical informatics and became the first U-M Health IT steward, serving on the then recently-created U-M IT Council. In 2013, Rosenberg launched the information and data management division in the Medical Center IT organization, and became its first executive director.

In January 2016, Rosenberg was asked to lead MCIT as the U-M Hospitals and Health Centers interim chief information officer and subsequently combined the IT departments of the Health System and Medical School in April 2016, as the interim system chief information officer.

Comments

Jake Moore
on 11/27/17 at 10:31 pm

Great news! Thank you for demonstrating that we do want to be the leaders and best. This is the right start, but there will be a lot of work ahead as the issues were not isolated to the former CIO. It is the entire office of the CIO/Administration, and the Executive Directors of Strategy, Enterprise Applications and Infrastructure that still need to be changed over. We wish you the support, commitment and time needed to make sure that the clean up is deep enough to finally make the necessary difference. Best of luck to you Dr.s Schlissel and Rosenberg! We wish you success in righting this ship. Go Blue!

Kris K
on 11/27/17 at 10:58 pm

Congratulations! It's good that the Trosvig CIO has moved on. Now ITS has a chance to clean up the rest of its leadership problem and finally make positive and real changes.

Adam G
on 11/27/17 at 11:09 pm

Good decision on changing CIOs and having Dr.Rosenberg to stand in. I hope the U will take the necessary steps to clean up ITS from all the leadership problems it faces with the current team. I hope you will start fresh with new execs, otherwise you face the same problems that existed before.

Janet P
on 11/28/17 at 6:25 am

Good job Dr.Schlissel. It was obvious that Trosvig was not the right person for CIO, it is highly regarded that you came in and made the change. I hope you will continue to make changes to her leadership table to ensure that ITS will move with positive momentum. Her current leadership team is mostly toxic and flawed, and will require a complete overhaul to move in the direction you have been speaking of prior to her arrival.

Pat K
on 11/28/17 at 6:30 pm

Good luck Dr.Rosenberg. I hope you take the time to truly assess the ITS organization and make key improvements. Even as an interim, changes are needed and time is of the essence. Perhaps remove the current administration to start, in normal organizations it would be helpful for knowledge transfer. In this case, we all know they have been problematic for years and there is nothing good to transfer since it's a mess. If you start from scratch you will yield better results in this case.

Jane Shirley
on 11/29/17 at 7:29 am

This is what happens when you hire and promote people to management for the wrong reasons. Experience seems to be secondary.

Jeff K
on 11/28/17 at 7:52 pm

Finally! This was a long awaited departure. Now please focus on the root cause of the ITS problems. Specifically Executive Directors - Strategy, Administration, and Enterprise Apps. Can you bring ITS to 2017? Why has all the services degraded? Why do we have these old data centers? Why are we on peoplesoft still? Will we really ever go to the cloud? Why are we still on a 10 year plan to leave Peoplesoft?

Jane Shirley
on 11/29/17 at 7:34 am

Agreed Michael. I have six management level people above me. And yet we don't have enough low-level staff to take care of the university community.

Andrea Brown
on 11/28/17 at 9:04 pm

Dr.s Schlissel and Rosenberg, perhaps this is a time to have our auditors dig into all aspects of ITS. Hiring, Promotions, Budgets, Rates, Processes, staffing numbers, costs to run ITS, services offered, inventory carried, compliance, etc. Or is it not worth it? Could you just remove all the unnecessary fat - aka Senior Leaders? Move staff level people to the units and let the units do their own work where it makes sense and centralize other staff to SSC and BF where possible? Have central IT be right sized and effective. Close down services that are in deficit or no longer competitive in cost. Get rid of antiquated ways of running operations. Go to the cloud. Also let those people go who are known to be problematic and close to Trosvig, don't shift the problems to other parts of campus. Create a sustainable and effective solution so we can finally move forward.

Peter Franklin
on 11/28/17 at 9:46 pm

It does seem like we got lucky here, and avoided adding yet another ITS executive by not bringing in Trosvig's CTO. It's time to reduce, not increase. Good job!

Jane Shirley
on 11/29/17 at 7:37 am

I wouldn't get too excited. I'm sure they will eventually fill the overpaid position.

Sam J
on 11/29/17 at 8:53 pm

Thumbs down emoji

A. K.
on 11/29/17 at 7:24 am

But what is the plan for Michigan Medicine information leadership? Since the merge into HITS we have seen increasingly poor service and response times. HITS is understaffed, underskilled, and unable to meet the demands of Michigan Medicine information. We are nearing an IT crisis over here.

Bonnie Krey
on 11/29/17 at 8:30 am

I agree 100%. Stop hiring people who do not know what they are doing, from the top on down. More staff who know their job and less leaders who don't. The merger of ITS and MSIS - now known as HITS - was one of the worst decisions this University has made in recent years.

Steve Rogers
on 11/30/17 at 8:44 am

HITS is the merge of MCIT and MSIS. Not ITS

T K
on 11/29/17 at 3:23 pm

This is the time to merge ITS and HITS. Why do we need both? Put them together and let figure out who are the good ones and let the rest go.

David M
on 11/29/17 at 3:26 pm

Agreed with the cleaning out the leadership and starting over concept. Anyone who is able to leave ITS has already left, is about to, or hasnt been in the organization long enough to jump ship yet. What you have remaining in your leadership are those who are simply not capable of finding something else. We don't want those anyway. Just clean out the leadership and be done. Or maybe those most similar or in the inner circle to Trosvig will just follow her to her new opportunity that she was in sudden pursuit of. Her departure was abrupt, so perhaps theirs could be too.

Holly S
on 11/29/17 at 7:36 pm

Excellent! This has been a long time coming. Very proud of our President for taking decisive positive action. I hope the next step is to clean up ITS in both the senior leadership and the excessive administration. What does a Executive Director of Strategy do? Obviously there is no strategy in ITS. The over expensive services offered by ITS are not competitive. What does the whole Enterprise Apps do? The number of Directors, Assistant Directors, and managers seem to be growing. The executives are toxic and ITS will not change until they are no longer in the University. Anyone who can leave has done so, these are the ones that no one wants or they thought they were secure by circling around Trosvig. We need a fresh start.

Matt Davis
on 11/29/17 at 7:42 pm

Can we please just flatten the ITS organization? Way too many layers. We need help doing the actual work. It seems that the upper management spend all their time managing each other and doing nothing else. Let's have more people help do work!

Chris Brown
on 11/29/17 at 7:53 pm

Hail to President Schlissel. Excellence in the making. This is a great start to fixing ITS. Keep going - you have a lot of work to do! Please sign on for another term!

Marc Hunt
on 11/29/17 at 8:19 pm

This is too good to be true. Is she actually gone or is she on some kind of leave? I don't think you should let her come back.

Ken C
on 11/29/17 at 8:29 pm

This is a great opportunity to remove the unnecessary groups in ITS. It should be done before the new CIO arrives so they can have a fresh start. They should not have a team who is clearly loyal to the ex-CIO. Keeping any of them in place is going to be a detriment to our success. They've had a chance to make things right, and failed miserably during Trosvig's tenure. The managers and below are doing work, but all above is just fat. Let the new CIO bring in their own team so they can hit the ground running!

Sheila Conley
on 11/29/17 at 8:31 pm

Agree with you. There is no need to transfer knowledge in this situation. It's all failed efforts anyway. Start fresh. Do it right.

Amanda Moore
on 11/29/17 at 8:42 pm

This is a monumental event. Thank you Dr. Schlissel.

Jim P
on 11/30/17 at 5:44 am

They should make this job a lower level VP again and put it back under business and finance. Putting it under the president seems to not have had any real benefit nor will it given the culture at the Med School and Michigan Medicine where they really do not want to collaborate with the academic campus and top leadership avoids holding anyone accountable.

Mike No Thank You
on 11/30/17 at 8:06 am

I've been with this organization for over 15 years, and I can tell you that the earlier comment about managers and team leaders being the critical leadership layer is completely accurate. We have lost or removed a number of Associate Directors without so much as a hiccup, and if anyone can explain the value of Executive Directors I would be fascinated to hear that story. Maybe the ED layer provides some value, but certainly not at a level requiring so many of them and at such high salaries. $200k for a role that has failed year after year in establishing ANY kind of strategic direction other than a bunch of talk? We should be ashamed and we deserve better. On another note, it says a lot about this organization that people don't feel comfortable using real names in these comments. The threat of reprisal is real, even with Trosvig gone.

University Record
on 11/30/17 at 12:19 pm

A comment was removed because it violated the Record's comment guidelines, which can be found at http://myumi.ch/LPNBz.

J L
on 11/30/17 at 10:52 pm

Remember, "Feedback is a Gift". It is great to see everyone's generosity in trying to help ITS. We need to take this feedback, say thank you, and make the recommended changes in banishing the the bloat and toxicity.

University Record
on 12/01/17 at 12:28 pm

Comments were removed because they violated the Record's comment guidelines, which can be found at http://myumi.ch/LPNBz.

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